Position Summary:
The Director of Operations drives strong results through defining,
implementing, and revising operational policies, procedures and guidelines for the organization.
Supports company leadership through operational excellence in planning and executing
operational strategies aligned with Company objectives.
Responsibilities:
▪ Develops, implements, and monitors day-to-day operations and processes that promote
Company goals and initiatives.
▪ Oversees operational aspects of the company and develops long-term operational
strategies to meet company objectives.
▪ Responsible for IT Management including Pro-Law database, Query Designer, Pro-law
SQL Report builder and Pro-Cirrus.
▪ Plans, monitors, and analyzes metrics for group performance and seek opportunities to
lead process improvement.
▪ Regularly evaluates the efficiency of business procedures according to organizational
objectives and recommends improvements, formalizes implantation of policies and
drives process execution.
▪ Develops and manages processes, to ensure compliance with contracts, insurance
policies, leases and provides oversight for third party vendors.
▪ Manages third party websites used by M&J (Lexis Nexis, Zoom, Paycom, DocuSign,
Client Pay.)
▪ Collaborates with Senior Management to discuss and forecast operational needs.
▪ Identifies areas for growth and identify inefficiencies that can be streamlined.
▪ Identifies process improvement opportunities to continuously improve Company
operations.
▪ Oversight for Facility Management including vendors for repairs, contracts for cleaning,
routine building maintenance, and equipment maintenance.
▪ Manages, creates and maintains marketing, advertising and social media initiatives,
website maintenance, and press releases..
▪ Responsible for human resources by creating job descriptions, job postings, and
recommending competent personnel for hiring, assisting in development and
implementation of employee training programs, and developing and implementing staff
evaluation / annual review parameters.
▪ Creates and maintains employee onboarding and training policies and procedures.
▪ Manages employee benefits including 401k plan and COBRA.
3/12/2024 4:09 PM
Qualifications:
Required
▪ Bachelor’s Degree
▪ Solid business background
▪ More than 5 years of operational and project management experience.
▪ Very strong written and verbal communication skills used to keep all stakeholders
informed at all times
▪ Exceptional organizational and project management abilities
▪ Self-starter
▪ Relationship-centric personality
▪ Ability to work cross functionally
Preferred
▪ Administrative Legal background
▪ Local Law Firm experience
▪ HR experience
Salary Range: $70,000-$85,000
