Now Hiring: Full-Time Front Desk Reservationist
Dune Allen Realty Vacation Rentals | Santa Rosa Beach, FL
Do you love helping people, thrive in a fast-paced environment, and enjoy working at the beach? Dune Allen Realty is looking for a motivated, friendly, and organized Front Desk Reservationist to join our growing vacation rental team!
As the first point of contact for our guests and homeowners, you’ll play a key role in creating exceptional vacation experiences while supporting our daily office operations.
Responsibilities
- Answer incoming phone calls and assist guests with reservations and inquiries.
- Welcome guests and homeowners with exceptional customer service.
- Process reservations, payments, and rental agreements.
- Respond to emails and online inquiries in a timely and professional manner.
- Assist with guest check-ins, check-outs, and vacation-related needs.
- Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest experience.
- Maintain accurate reservation records and office documentation.
- Perform general front desk and administrative duties.
- Excellent communication and customer service skills.
- Strong computer skills and the ability to quickly learn new software.
- Highly organized with excellent attention to detail.
- Ability to multitask in a fast-paced office environment.
- Professional appearance and a positive, team-oriented attitude.
- Previous hospitality, hotel, vacation rental, or customer service experience is preferred.
- Experience with Escapia PMS and Breezeway is a plus, but we are happy to train the right candidate.
- Full-time position
- Competitive pay
- Health benefits
- Paid time off
- Retirement opportunities
- Supportive, team-oriented work environment
- Opportunity for growth with a well-established, locally owned vacation rental company
Apply today and become part of the Dune Allen Realty team!
